FAQ

We have included answers to a few frequently asked questions:

Do you need plans to quote?

For new housing yes, you will need plans & elevations unless the quotation is for a single window. For replacement joinery, we prefer to visit your site and take our own measurements to quote from.

Should I talk to you for advice before I get plans done?

Yes it’s always best to be well informed and up to date with what can be achieved with the latest products and technology, and how these suit your home or commercial property. We can discuss options with your architect or designers.

Can you visit the site before quoting? Will there be a charge?

Our site visits & quotations are free of charge at South Otago Windows and Doors.

I need some design advice – can you help?

We offer a full design service with experience – over 20 years in the industry – we know our product and longevity. We talk ventilation, colour, available options, and best match for how you would like to live in the home, environment etc. Windows and doors are like holes in a plan, which can be filled in a magnitude of ways.

Can I come and look at your products?

Yes you are more than welcome to come to our showroom and discuss your options with us.

Do you deliver? How far away?

Yes we deliver with our own fleet of vehicles. We can therefore travel wherever your job may be.

Do you install?

Yes, our staff are trained in installation of aluminium joinery or we can work alongside your chosen contractor/builder/building company.

Do you make all the Joinery in your own workshops?

All our aluminum is manufactured right on site, with excellent quality control measures in place. We work with leading suppliers to ensure a high quality product and accessories to suit your project which means we can deliver on time and within budget.